Almost every company producing customised garments and items, have a ‘No Refund & Exchange’ policy. However, we know you will love your final silhouette, and fully stand behind the quality of our products, so we are willing to accept returns for a 100% refund if you are not fully satisfied with the overall calibre of your garment. We will only issue a complete refund for the garment if you have contacted us within 48 hours of receiving it, making arrangements with us for its return, and it has been unworn, with all tags in place (never having been removed) and in pristine condition. We please ask that you make sure all items are ordered correctly, including chosen style and colour, as these are not reasons for which we will allow returns. We also understand extreme cases of extenuating circumstances, and it might be possible to make minor tweaks and changes before final garments are shipped, so please contact us as soon as possible if you need to make modifications or have any further inquiries about this policy.